Frequently Asked Questions
Everything you need to know about your Apollo Sports gear and orders.
What is the standard shipping timeframe for equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or weight racks, delivery may take 7-10 business days depending on your location.
Do you offer a warranty on professional-grade sports gear?
Yes, all Apollo Sports equipment comes with a minimum 1-year manufacturer warranty. Premium gear may include extended coverage for frames and motors.
What is your return policy for apparel and footwear?
We offer a 30-day return window for all apparel and footwear, provided items are unworn, have original tags attached, and are in their original packaging.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment's progress.
Do you offer assembly services for home gym setups?
We partner with professional technicians to offer white-glove assembly services in select regions. You can add this option at checkout for an additional fee.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Klarna and Affirm for larger equipment purchases.